TERMS AND CONDITIONS

Agreement with the terms of use

These terms of use (the “terms of use”) apply to Carteknik’s website at www.Carteknik.se . The website belongs to Carteknik. By using the website, you agree to these terms of use; IF YOU DO NOT ACCEPT, DO NOT USE THE SITE.

carteknik reserves the right, in its sole discretion, to change, modify, add or remove portions of these Terms of Use at any time. It is your responsibility to regularly check these Terms of Use for changes. Your continued use of the Website after posting changes means that you accept and approve the changes. As long as you comply with these terms of use, Carteknik gives you a personal, non-exclusive, non-transferable, limited privilege to access and use the website.

Carteknik may make changes to any products or services offered on the Website or in applicable prices for such products or services at any time without notice. The material on the website with regard to products and services may be obsolete and Carteknik does not undertake to update the material on the website with regard to such products and services. Carteknik does not offer price matching.

Follow your local traffic rules, laws and regulations regarding the proper use of any of the devices sold on this site. Carteknik will not be held responsible for any misuse or accident related to the misuse of any of these devices or the misuse of any of its accessories.

Carteknik.se reserves the right to cancel orders for any reason.

Pricing errors and omissions

We do our utmost to ensure the accuracy of the information on our website. When errors are detected, we will correct them. Please note that Carteknik.se reserves the right to revoke all stated offers and correct any errors, inaccuracies or omissions, including after an order has been placed after it has been confirmed, or after your credit card has been debited. If we discover a price error after your credit card has been debited and your order is canceled as a result of the error, your credit card will be refunded the full amount of your order. You will be notified by email if your order has been canceled and given the opportunity to place the order at the correct price. Please note that individual banking policies vary when the amount is credited back to your account.

Carteknik.se are not responsible for any third party website pricing errors, product description errors, inaccuracies or omissions.

Shipping & Delivery 

DHL FedEx UPS

IMPORTANT: All orders will only be shipped to the customers registered PayPal verified mailing address, even if you supply a different delivery address through the Carteknik.se checkout process. Please ensure you supply the correct delivery address to PayPal when making payment. This is required by PayPal for security reasons. The customer’s signature will be required for receipt of delivery. Customers should open and inspect the package for any shipping damages before signing and taking delivery.

 All orders are shipped via FedEx, DHL or UPS with a complete online tracking number provided when the order is shipped. It takes 7-21 working days to process an order after payment and the delivery address is confirmed. Orders in the UK will be shipped from our warehouse in Sweden, Germany or Hong Kong depending on availability. We will do our best to ship your order with the fastest option. The estimated delivery time from one of our two warehouses is approximately 7-21 working days or less.

All international orders are shipped with FedEx or DHL to one of our warehouses including Germany, Sweden Hong Kong and the UK. Delivery to any country is possible within 7 – 21 working days, with delivery to most of the world possible within 14 working days. Detailed tracking is available online. Tracking information will be sent to customers within 12 hours of being sent.

Keep in mind that if you import an item, you may be charged import tax by your country’s customs office.

This is the buyers’ responsibility and it is up to you to check with your local customs if any fees / charges will be charged before you order.

 Tracking numbers are added to each order via PayPal when shipped, log in to PayPal to find tracking information for your order. Estimated delivery time is only estimates and Carteknik.se is not responsible for delays or delays caused by your local customer inspection or by third party shipping companies.

Guarantee

We guarantee the unit against material and manufacturing defects during normal consumer use for one year (unless otherwise stated on the product page) from the date of the original purchase. Renovated units have a one month warranty only. If a defect occurs in the unit during this warranty period and you follow the instructions for returning the unit, we will, at our option, to the extent permitted by law, either (i) repair the unit with either new or refurbished parts, or ( (ii) replace the unit with a new or refurbished unit corresponding to the unit to be replaced. This limited warranty applies, to the extent permitted by law, to any repairs, spare parts or spare parts for the remainder of the original warranty period. The limited warranty covers only the original purchaser and the initial receipt of the purchase is required for warranty claims. The guarantee cannot be transferred. Failure to break the security seal on the device or tamper with the device hardware or software will void the warranty. Any attempt to root or modify the software will also void any warranty. This limited warranty applies only to hardware components of the device that are not subject to accident, misuse, neglect, fire or other external causes, modifications, repairs or commercial use. If any device is returned for warranty service and is found to have been misused, modified, misused, or if software has been modified or rooted or attempted to be rooted, all warranty is void, Failure to break the security seal on the device or tamper with the device hardware or software will void the warranty. Any attempt to root or modify the software will also void any warranty. This limited warranty applies only to hardware components of the device that are not subject to accident, misuse, neglect, fire or other external causes, modifications, repairs or commercial use. If any device is returned for warranty service and is found to have been misused, modified, misused, or if software has been modified or rooted or attempted to be rooted, all warranty is void, Failure to break the security seal on the device or tamper with the device hardware or software will void the warranty. Any attempt to root or modify the software will also void any warranty. This limited warranty applies only to hardware components of the device that are not subject to accident, misuse, neglect, fire or other external causes, modifications, repairs or commercial use. If any device is returned for warranty service and is found to have been misused, modified, misused, or if software has been modified or rooted or attempted to be rooted, all warranty is void, This limited warranty applies only to hardware components of the device that are not subject to accident, misuse, neglect, fire or other external causes, modifications, repairs or commercial use. If any device is returned for warranty service and is found to have been misused, modified, misused, or if software has been modified or rooted or attempted to be rooted, all warranty is void, This limited warranty applies only to hardware components of the device that are not subject to accident, misuse, neglect, fire or other external causes, modifications, repairs or commercial use. If any device is returned for warranty service and is found to have been misused, modified, misused, or if software has been modified or rooted or attempted to be rooted, all warranty is void,

We do not provide support for third party applications / software or guarantee or suggest that any third party application / software is compatible with any of our devices. Contact the third-party software developer for support.

Returns and exchanges

Read our return policy carefully. By purchasing from Carteknik.se, you accept the terms of our return policy. If you want to return an item, the item must be returned, so be careful with your purchase.

If for any reason you are not completely satisfied with your purchase, you can return your order within 14 days from the delivery date for a refund minus the 20% refurbishment fee and any non-refundable delivery costs.

Any refund is minus shipping costs. Under no circumstances will Carteknik.se be held responsible for costs for installation / removal from third parties in connection with the installation of your navigation system if you choose to have the device professionally installed after purchase. Installation fees from third parties are not refunded by Carteknik.

It is your responsibility to return such goods in immovable condition in the original packaging and the new packaging. Items / accessories must be packed exactly as they are received without exception. You are responsible for the return of the goods and any associated return costs.

Returned goods incomplete, damaged or in any condition other than salable, will be returned to you and the cost of return shipping will be debited to your account.

All return requests must be submitted via email, this is the only way we can process returns and refunds. Returns are not accepted under any circumstances without prior written approval from Carteknik.se. A valid RMA number will be required, all returned items without a clearly displayed RMA number will be returned to the sender.

Before returning any products, please contact us within 14 days from the delivery date. If you do not return goods within 14 days after receiving the delivery, your right to return will be revoked.

Defective items under warranty must be returned to us for inspection. You are responsible for return shipping; we cover the shipping cost to return the repaired / replaceable item to you. All items are covered by a 12-month limited warranty (unless otherwise stated on the product page) from the date of purchase. Warranty repairs or replacements do not extend the warranty. We do not accept incorrect returns outside the 14-day return period. In order for a return request to be considered, products must be new, unused, undamaged and never installed. All products returned for refund with damage / marks / scratches on either the unit or the accessories will be subject to renovation costs in addition to 20% of the storage fee.

IMPORTANT: Many of the items we sell require installation. Although we can offer technical support, we strongly recommend that you consult a professional (car electrician or car stereo installer) if you do not have sufficient knowledge and confidence for the installation of purchased products in your vehicle. If a product is damaged due to improper installation, this automatically voids all warranties and will not be eligible for return.

Privacy and security

Our privacy statement

Carteknik.se does not rent, sell or exchange names, addresses, telephone numbers, e-mail addresses, online shopping habits or personal information from its customers.

If you create an online account. We use your e-mail address to identify which cart is yours and to save the contents of your cart if you are unable to complete your purchase and want to return later. If you make a purchase online. We use your e-mail address to send an order confirmation and delivery message about your order.

When you make an online purchase, we ask you to give us your phone number. This is for address verification and credit card protection only. You will not receive any calls from us unless we have questions or information about an order you have placed.

Once again, Carteknik.se does not rent, sell names, addresses, telephone numbers, e-mail addresses, online shopping habits or personal information from its customers and we thank you for your interest in our company.

security

We know the importance of a safe and secure shopping experience. Carteknik.se is secured with 2048 bit SSL encryption so that all transactions are private and secured.

Carteknik.se does not store customer payment information. All payments are handled securely by PayPal. Customer information is never sent to any third party. Carteknik.se is fully PCI compatible. The payment security standard for data security is a set of comprehensive requirements for the protection of payment card data; developed by Visa, MasterCard, American Express, Discover and JCB. It provides guidelines for best practices for companies to establish a “minimum safety standard”. Customer information is only saved when an account is created. No financial details are ever saved. If you check out as a guest, no details are stored.

Order and view orders

There are two options when ordering. The customer can choose to register and log in to their customer account to place orders or use the guest cashier. By registering and logging in to your customer account, you can view order history, subscribe to the newsletter, view tracking numbers and update billing and delivery information. Both checkout processes use PayPal’s secure payment processing network.

Disclaimers

Carteknik DOES NOT PROMISE THAT THE WEBSITE OR ANY CONTENT, SERVICE OR FUNCTION OF THE SITE WILL BE ERROR-FREE OR UNINTERRUPTED, OR THAT ANY ERRORS ARE CORRECTED, OR ANYWHERE OF THE WEEK. THE WEBSITE AND YOUR CONTENT ARE DELIVERED ON AN “AS-IS” AND “AS AVAILABLE” BASIS. ALL INFORMATION ON THE SITE IS CHANGED WITHOUT NOTICE. Carteknik.se CANNOT ENSURE THAT ANY FILES OR OTHER DATA YOU DOWNLOAD FROM THE SITE ARE FREE OF VIRUSES OR POLLUTION OR INCREASING FUNCTIONS. Carteknik.se DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF ACCURACY, NOT INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Carteknik.se DISCLAIMS ALL AND ALL RESPONSIBILITY FOR THE ACTS, THE EMISSIONS, AND CONSTRUCTION OF ANY THIRD PARTIES IN CONNECTION WITH OR RELATED TO YOUR USE OF THE SITE AND / OR SOME Carteknik.se SERVICES. You assume TOTAL RESPONSIBILITY FOR YOUR USE OF THE SITE AND ALL LINKED SITES. YOUR ONLY LEAVE TO Carteknik.se FOR A CASE WITH THE SITE OR ANY CONTENT IS TO STOP USING THE WEBSITE OR ANY SUCH CONTENT. THIS LIMITATION OF RELIEF IS PART OF THE TREATIES BETWEEN THE PARTIES.

The above disclaimer applies to all damages, liabilities or damages caused by performance errors, omissions, omissions, interruptions, deletions, defects, delays in operation or transmission, computer viruses, communication line errors, theft or destruction of or unauthorized access to, modification of, or use, regardless of for breach of contract, damages, negligence or any other reason for action.

Carteknik.se reserves the right to do any of the following, at any time without notice: (1) to modify, discontinue or terminate the operation of or access to the Website, or any part of the Website, for any reason; (2) to modify or modify the Website, or any part of the Website, and any applicable policies or terms; and (3) to suspend the operation of the Website, or any part of the Website, if necessary to perform routine or non-routine maintenance, error correction or other modifications.

Carteknik is an aftermarket parts supplier and its product offerings are all aftermarket parts. Carteknik is not affiliated or otherwise affiliated with BMW, Mercedes, Volkswagen, Apple, Google or any other OEM, and its products are not endorsed, sponsored or licensed by them or their affiliates. All OEM, BMW, Mercedes, Volkswagen, Apple, Google, trademarks ™, logos, company names, are registered trademarks of their respective owners. Carteknik’s products do not come from BMW, Mercedes, Volkswagen, Apple, Google or any other OEM. Each of their respective brands or logos displayed on images contained in Carteknik’s marketing materials is illustrative only to assist a customer in determining whether a specific aftermarket product is compatible with or otherwise capable of serving as a replacement part for a specific model vehicle. Products that have OEM trademarks or logos must be purchased from the respective OEM or one of its subsidiaries. Android is a trademark of Google LLC.